Comcast Xfinity Outage Report (2024)

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours

The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Comcast Xfinity compensate me for the outage?

The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map

The most recent Comcast Xfinity outage reports came from the following cities:Pittsburgh, Inwood, San Jose, West Valley City, West Memphis, Parkesburg, Lake Forest, Miami, Elk Grove Village, Detroit, Monument, Chicago, Kenmore, New Orleans and Saint Paul.

City	Problem Type	Report Time
Pittsburgh	Internet	an hour ago
Inwood	Internet	3 hours ago
San Jose	Internet	3 hours ago
West Valley City	Internet	3 hours ago
West Memphis	TV	4 hours ago
Parkesburg	Wi-fi	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• ☁️Garrett ☁️ (@garrettvrooman) reported 4 minutes agofromWabash, Indiana

  @bsimp04 Since we switched to xfinity ours isn’t too bad man

• meg (@Reaume) reported 7 minutes agofromPort Huron, Michigan

  If any of my friends want my HBO GO login or Hulu or Xfinity app HMU

• Susana M. Regan (@Susanalicious) reported 9 minutes agofromVilla Park, Illinois

  @Xfinity We keep having connection issues since yesterday.

• hales (@haleyreynne_) reported 9 minutes agofromMissouri City, Texas

  @Xfinity yall suck & ya employee’s & customer service do too.

• April Lovett (@aprildawnlovett) reported 10 minutes agofromTallahassee, Florida

  @comcast @Xfinity out here slowing down their internet while everybody trying to be responsible, #SocialDistancing while #WFH . Then they won't let you talk to an actual person to solve the issue. #smh #theworst #whatarewesupposedtodo

• Mary Malicki (@MaryMalicki) reported 13 minutes agofromOrchards, Washington

  @JoyceWhiteVance It was so weird, we were listening to music via Comcast, iHeart Radio, and our channel flipped to the press conference!! WTF!

• Laura (@lalber516) reported 13 minutes agofromMedford, Massachusetts

  @verizonfios rented a movie and the quality sucks. Disappointed thinking I shouldn’t of switched from @Xfinity

• Gregg Hale (@GreggHale621) reported 15 minutes agofromWaterford, Michigan

  @BumbleBunn95 @FOX2News Nothing like locking us in and cutting us off from society.Yeah, shut down Xfinity, ATT, SPRINT, TMOBILE, METRO PCS all of them, great thinking!Lmao

• Jonathan Stevens (@JES412) reported 16 minutes agofromWashington, D.C., District of Columbia

  The frustration of @Xfinity @comcast red tape in trying to set up new service is made far worse by the fact that I’m an epidemiologist who should be working on COVID related projects but can’t because I still don’t have internet - weeks later!!

• MattGalassini (@MattieG82) reported 17 minutes agofromChicago, Illinois

  @Xfinity this is the third time in a week our services are down. I understand there is bandwidth pressure but this is inexcusable at this point. Shopping for new services as we speak.

• Jordan Jessen (@Jordanj253) reported 17 minutes agofromSeattle, Washington

  Since I happen to be the one who subscribed to our house’s Comcast service, I am also now the WFH tech support guy.

• Todd Krevanchi (@krvanch) reported 17 minutes agofromCatasauqua, Pennsylvania

  “For those worried and afraid I want to tell you that the guy from Comcast is a terrible reporter.”

• Sterling (@_five_oh_three) reported 18 minutes agofromPortland, Oregon

  @rimaramwoman Indeed. Now if I can get Comcast to get their sh*t together and put me on the phone with an actual human being I’ll get my internet working and all will be right.

• Rachel Derosia (@rachel_dero) reported 21 minutes agofromNashville, Tennessee

  @comcastcares WiFi is 37206 is completely out. Unable to reach support. HELP I’M SO PISSED *****

• April Lovett (@aprildawnlovett) reported 27 minutes agofromTallahassee, Florida

  @Xfinity Yes. The wifi goes in and out every 2-3 minutes. While it is multiple devices (2 laptops and 2 phones), we are always online like that and haven't had issues until last week during the day.

• Christopher ! (@COJeepChris) reported 29 minutes agofromBroomfield, Colorado

  @Xfinity yea my internet just went down ..fun times here we come .. what will millennials do without internet...LOL

• July 14 (@ASopaFlores714) reported 30 minutes agofromNorridge, Illinois

  @Xfinity can i have assistance with wifi, i have an issue with my profile please help

• Dyuce Woodson (@DyuceWLKY) reported 32 minutes agofromNew Albany, Indiana

  This thingy you’ve seen more than 5 times - Prep Stringer - Las Vegas Review-Journal - Help Desk student worker - UO SOJC - Newspath Sports/Special events intern - CBS News - Multimedia Producer - Comcast SportsNet- Sports Director - KLEW

• Carston Mortenson (@CarstonMort) reported 33 minutes agofromSpokane, Washington

  @rpricewa @Xfinity @comcastcares @CenturyLink @verizon Two days later and still nothing from @CenturyLink to fix my internet service....very unorthodox customer service. Signed up for @Xfinity internet yesterday and had service up in 24 hrs!! Thank you @Xfinity for the excellent service and I’ll be up and working from home again!

• Chris Graham (@dagrahams_fam) reported 36 minutes agofromAtlanta, Georgia

  @Xfinity #xfinity doing a really horrible job in Atlanta of a) ensuring service for kids that have in-home studies and b) customer service for those with problems. Don’t say problems are fixed when they aren’t. Need to improve both or @ATT fiber will take your market post-CV.

• Shellshock Network (@ShellshockNet) reported 38 minutes agofromBelvidere, Illinois

  So made the mistake of thinking brother playing with a million people on Overwatch hardlined into the motem was what was killing the bandwidth. Well it wasn't, think it's Xfinity being ******* Garbo. think they're fixing they're selves though. I'm drunk btw so this grammar sucks

• Kevin Thull (@kevinjthull) reported 39 minutes agofromChicago, Illinois

  In other quarantine news, I’m once again reminded of the importance of physical media as @Xfinity has been in and out all morning. Please restore service so I can work tomorrow.

• Arzoo Shah (@ArzooShah05) reported 43 minutes agofromSeattle, Washington

  @comcastcares @_kieffern My neighbourhood has an outage for more than a week now. Its so frustrating for me to attend any meetings 😐

• Fabiola🐾 (@f_a_b_i_o_l_a__) reported 46 minutes agofromChannelview, Texas

  Sooo I called xfinity and there’s an outage in my area 😑

• Don McLean (@iamdonmclean) reported 47 minutes agofromClark, New Jersey

  One thing I’ve learned in this quarantine is that the @Xfinity UX on this TV is horrible

• Jennifer yancey (@yancey_jycubed) reported 47 minutes agofromNashville, Tennessee

  @comcastcares please don’t tell me that Xfinity / Comcast would throttle back there services on Sunday morning when so much of the world needs to be able to attend worship services streaming. I find it too ironic that my area has just experienced an outage

• Candy Says🍬 (@RARECANDYSLICE) reported 47 minutes agofromDetroit, Michigan

  i’m calling @Xfinity to complain tomorrow because i don’t understand why my internet is not working.

• Daniel Moix (@moixland) reported 48 minutes agofromLittle Rock, Arkansas

  @comcastcares Technician arrived on time but couldn’t resolve the issue himself. Our connection was broken during scheduled maintenance Friday; Issue was escalated and connection restored this evening. ~36 hours without Comcast internet.

• Candy Says🍬 (@RARECANDYSLICE) reported 52 minutes agofromDetroit, Michigan

  @m_kellishiv @Xfinity i been having outages since last week. smh now it’s saying there’s no outage, but my streaming is still choppy

• Doug Booth (@DouglasJBooth) reported 52 minutes agofromGrand Rapids, Michigan

  @comcastcares I moved. Said I need to speak with someone. No one is available. It’s working hours. Help