Sending Email with Microsoft Azure (2024)

To get started with Twilio SendGrid and Azure, visit the Azure Portal home page. You will need to sign in or create a Microsoft account if you do not already have one.

Once logged in, select the Subscriptions icon under the Azure services menu.

A new page will load, listing your current Azure subscriptions. You can add a new Twilio SendGrid service to an existing Azure Subscription or Select +Add to create a new Azure Subscription. For more information about Azure Subscriptions and billing, see the Azure docs for how to "Create an additional Azure subscription."

For this guide, we will create a new Azure Subscription.

If you already have an Azure account set up for billing, you will be taken to a page where you can create an Azure Subscription.

A form will load with a Subscription Name field. You must add a name — we recommend something that clearly differentiates the subscription. All the other fields are already populated and cannot be edited. Click Create.

Once the Subscription is created, you will see it listed on the Subscriptions page. If you do not see the Subscription, try refreshing the list.

From the Azure portal home page, select Marketplace under Azure services. If you do not see the Marketplace icon, you can search for it by selecting More services.

The Azure Marketplace provides many services, including the Twilio SendGrid email service. You can find it by searching for "Twilio SendGrid". You will also find it under Software as a Service (SaaS).

Click the Twilio SendGrid resource to load a page where you can select your account tier. You can start with a free account and upgrade as your sending needs change. See the Twilio SendGrid pricing page to understand what's included with each plan.

Select Set up + subscribe. You will be taken to a page where you can assign your Twilio SendGrid account to an Azure Subscription and Resource Group. Once you have completed the required fields, select Review + subscribe.

You will be asked to agree to Azure's term of services. You can now review your order and click Subscribe.

It takes a few moments to establish your account. You will be shown a progress screen. When the setup is complete, you will be able to click the Configure account now button to be taken to the Twilio SendGrid App. You will also receive an email when the subscription setup is complete.

Before sending your first email, you will need to complete the following Twilio SendGrid account setup. These requirements help secure your account and keep your messages from landing in spam folders.

• Configure Two-factor authentication
• Create an API key
• Complete Sender Authentication

Twilio SendGrid uses Two-factor authentication (2FA) to help protect your account. To enable 2FA, navigate to Two-Factor Authentication in the Twilio SendGrid Settings menu, and click Add Two-Factor Authentication.

A modal will open where you can complete the 2FA setup. Click Ok, Got it to continue.

Twilio SendGrid supports 2FA using either SMS or the Authy App. Select your preferred 2FA method, and click Next.

You will need to enter a phone number to complete the 2FA process. SMS users will be sent a confirmation code at the number they entered. Authy users will be sent instructions for downloading and completing the 2FA setup using the Authy app.

API Keys authenticate your application, mail client, or website with Twilio SendGrid services. Unlike a username and password, API keys are scoped to provide access only to the services you select. You can also delete and create API keys without impacting your other account credentials. For these reasons, Twilio SendGrid requires you to connect to its services using API keys.

In the Twilio SendGrid App, navigate to API Keys in the Settings menu, and select Create API Key.

A modal will open where you can create your key. You must name the API key — we recommend something that will clearly differentiate the key from others you may create in the future.

You must also select the type of key you want to create. Twilio SendGrid provides three types of API key:

• Full Access
• Restricted Access
• Billing Access

To keep your account secure, you should give each key the least privilege(link takes you to an external page) necessary. You can limit a key's capabilities by creating a Restricted Access key and selecting a subset of all the possible permissions. For more about managing Twilio SendGrid API keys, see the Twilio SendGrid API keys documentation.

Twilio SendGrid's v3 APIs expect an API key to be passed in an Authorization header as a Bearer Token. See the Twilio SendGrid v3 API reference for help using your key to send your first email.The Twilio SendGrid helper libraries all provide a method to set your key, handling the authentication via Bearer Token for you. See the Twilio SendGrid developer documentation for helpful code examples and links to helper libraries in C#, Go, Java, Node.js, PHP, Python, and Ruby.When using Twilio SendGrid's SMTP integration, you will set your API key as a password via Basic Authentication. Your username must always be the string, "apikey." Using the account credentials (username and password) you set up through Azure will fail, so be sure to set your password to the 14 digit API key provided by the Twilio SendGrid App. Your account credentials are separate from the credentials used to authenticate with Twilio SendGrid's APIs and SMTP services.

Twilio SendGrid requires customers to complete Sender Authentication. This requirement protects your domain's reputation as an email sender and helps uphold legitimate sending behavior by Twilio SendGrid customers.

Setup includes domain authentication. Twilio SendGrid will provide DNS records that you must add to your domain. For instructions on the domain authentication process, see "How to Set Up Domain Authentication."

You can upgrade or downgrade your Twilio SendGrid plan to accommodate your email sending needs as they change. If you no longer need the Twilio SendGrid service, you will also unsubscribe through the Azure portal.

From your Azure portal's Subscription overview page, select Resources and click your Twilio SendGrid resource (it is labeled "Contoso" in the following examples).

A detail page will load where you can modify your Twilio SendGrid subscription.

To upgrade or downgrade your plan, select Change plan from the Twilio SendGrid resource detail page. There are two locations where you can select Change plan — selecting Change subscription will allow you to modify your Azure subscription, not your Twilio SendGrid plan.

A modal will open, displaying the available plans with your current plan selected. Select a new plan, and click Change plan. You will see a confirmation message on the page when your plan has been updated.

To unsubscribe from Twilio SendGrid, select Unsubscribe from the Twilio SendGrid resource detail page.

A modal will open asking you to select the reason for ending your subscription. Select an option that best describes your situation, and click Unsubscribe.

You will receive a confirmation message when your subscription has been removed.

If you have unsubscribed from Twilio SendGrid and need the service again in the future, you will need to create a new subscription. If your account has been suspended, you can reactivate the service by paying any outstanding account balance. Once payment has been received, you'll be able to reactivate your account.