Connect and use your AirPods Max - Apple Support (2024)

You can listen to music, make phone calls, use Siri, and more with your AirPods Max.

Use your iOS or iPadOS device to set up your AirPods Max

If you're setting up your AirPods Max for the first time, make sure that the device that you want to pair is up to date. Then follow these steps:

  1. Go to the Home screen.

  2. Take your AirPods Max out of the Smart Case, and within 60 seconds, hold them next to the device that you want to pair with your AirPods Max until you see a setup animation on the device that you want to pair. If you don't see the animation, make sure that your iOS or iPadOS device is up to date, or pair your AirPods Max with your iOS or iPadOS device manually by going to Settings > Bluetooth. If you don't see the status light flashing white on AirPods Max, press and hold the noise control button until the light flashes white.

  3. Tap Connect to pair your AirPods Max with your device, or to set up features such as Hey Siri if you haven't yet set it up.

    Connect and use your AirPods Max - Apple Support (1)
  4. If you want to experience spatial audio, tap See & Hear How It Works to start the setup.

  5. Tap Done. If you're signed in to iCloud, your AirPods Max are set up automatically with any of your supported devices that are signed in to iCloud with the same Apple ID.

Learn how to set up your AirPods Max with a Mac or a non-Apple device, such as an Android phone.

Listen and control audio with your AirPods Max

Connect and use your AirPods Max - Apple Support (2)

When you put your AirPods Max on your head while you're playing audio on your device, your AirPods Max play the audio from your device automatically. If you remove AirPods Max from your head, audio pauses. If you put them back on your head within 15 seconds, play resumes automatically. AirPods Max also pause audio if you lift one earphone off of your head.

Your AirPods Max ear cushions are marked with L and R. Make sure to place the left earphone on your left ear and the right earphone on your right ear to enjoy the best sound quality and performance.

Store your AirPods Max in the Smart Case to help preserve battery charge. Storing AirPods Max loose in your bag can result in damage.

To connect to the in-flight entertainment system on a plane, plug a Lightning to 3.5 mm Audio Cable into your AirPods Max to use them in wired mode.

To adjust the volume, turn up the volume using the Digital Crown. If the volume doesn't seem to get louder, adjust the volume on your phone.1 To adjust the direction in which you turn the Digital Crown to increase and decrease the volume, go to Settings > Bluetooth > AirPods Max > Digital Crown.

If you have Hey Siri set up, you can say "Hey Siri" to ask questions and make phone calls, and control your music. You can also press and hold the Digital Crown to use Siri.

Switch between Active Noise Cancellation and Transparency mode

AirPods Max let you control whether you hear your surroundings. Press the noise control button to toggle between Active Noise Cancellation and Transparency mode. You can select which modes that the press action switches between in Settings > Bluetooth > AirPods Max > Button Cycles Between.

Control audio

To control audio, use the Digital Crown:

  • To play and pause audio or mute yourself during a phone call, press the Digital Crown once. To resume playback or unmute yourself, press it again.

  • To skip forward, press the Digital Crown twice.

  • To skip back, press the Digital Crown three times.

Use the phone and get messages

To control phone calls, use the Digital Crown:

  • Press once to answer or end a call.

  • Press twice to reject an incoming call.

  • Press once to answer a second incoming call and put the first call on hold.

  • When two calls are active, press twice to end the current call and switch to another call.

  • Press and hold to reject a second incoming call.

  • Press twice to stop listening through your headphones and send the call to your phone.

When a call comes in while you're wearing your AirPods Max, Siri can announce the call. Siri can also read your incoming messages through your AirPods Max.

Switch devices

Here's how to switch from listening to one device with your AirPods Max to listening to another.

Switch automatically

You need iOS 14.3 or later, iPadOS 14.3 or later, or macOS Big Sur 11.1 or later for your AirPods Max to switch between devices automatically.2 Your devices need to be signed in with the same Apple ID using two-factor authentication. For example, while listening to music on your iPad, you answer a call on your iPhone. Your AirPods Max switch from the music on your iPad to the phone call on your iPhone automatically.

In some situations with macOS Big Sur, you'll see a notification about your AirPods Max on the screen of your Mac. When you hold the pointer over the notification, a Connect button appears. Click Connect to confirm that you want your AirPods Max to switch to—or stay with—your Mac.

If you want to turn automatic switching off for an iPhone or iPad, go to Settings > Bluetooth on that device with your AirPods Max on your ears. Tap the Info buttonConnect and use your AirPods Max - Apple Support (3) next to your AirPods Max in the list of devices. Tap Connect to This iPhone [or iPad], and then tap When Last Connected to This iPhone [or iPad]. To turn this feature on again, tap Automatically.

If you want to turn automatic switching off for your Mac, open Bluetooth preferences on your Mac with your AirPods Max on your ears. Click the Options button next to your AirPods Max in the list of devices. Click Connect to This Mac, and then choose When Last Connected to This Mac. To turn this feature on again, choose Automatically.

Switch manually

If necessary, follow these steps to choose a different device to play audio or to switch the audio to different headphones or speakers.

On your iOS or iPadOS device

  1. Open Control Center on your iPhone or iPod touch, or iPad.

  2. Touch and hold the audio card in the upper-right corner of Control Center to control audio.

  3. Tap airplay iconConnect and use your AirPods Max - Apple Support (4), then choose the device that you want from the list.3

Connect and use your AirPods Max - Apple Support (5)

On your Mac

Click the volume controlConnect and use your AirPods Max - Apple Support (6) in the menu bar and choose your AirPods Max or other speakers under Output Device.3

Charge your AirPods Max

To charge your AirPods Max, plug the Lightning cable that came with your AirPods Max into the bottom-right earphone. You can use a USB-C to Lightning Cable or a USB to Lightning Cable. Then plug the other end of the cable into a USB charger or port.

When you're not using your AirPods Max, keep them in the Smart Case to preserve battery charge.

Learn more about charging.

What you need

You need at least one of these:

  • iPhone or iPod touch with iOS 14.3 or later

  • iPad with iPadOS 14.3 or later

  • Apple Watch with watchOS 7.2 or later

  • Apple TV with tvOS 14.3 or later

  • Mac with macOS 11.1 or later

  1. If you don't see the volume control in the menu bar, learn how to add it.

  2. Sound shouldn't switch from one device to another automatically if you're in a conversation, like a phone call, a FaceTime call, or a video conference.

  3. AirPods Max appear only when they're nearby and ready to use.

Published Date:

Connect and use your AirPods Max - Apple Support (2024)

FAQs

Why are Airpod Max failing to connect? ›

Consider Distance to Device

Bluetooth connectivity weakens as the distance between your AirPods Max and the connected device increases. Ensure that you are not too far away, as it can cause disconnections. Stay within the recommended range for optimal performance.

How do I reset my AirPods Max Apple support? ›

You can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white. After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.

How do I force AirPods Max into pairing mode? ›

AirPods Max: Take your AirPods Max out of the Smart Case, and within 60 seconds, hold them next to the device that you want to pair until the setup animation appears. If you don't see the animation, you can pair AirPods Max with your device manually.

How to answer the phone with AirPods Max? ›

Answer a call: Press the Digital Crown. Note: If you turn on announce calls, you can also answer or decline a call using your voice. End a call: Double-click the Digital Crown.

What is wrong with AirPods Max? ›

To quickly recap, some AirPods Max owners have been complaining that they are designed in such a way that it's easy for water—or sweat—to accumulate in the ear cups. Moisture then seeps into the headphone drivers, through speaker holes, and allegedly causes performance issues.

Why won t my AirPods Pro Max connect to Bluetooth? ›

If you can't connect to your iPhone or iPad

Update your iPhone or iPad to the latest version of iOS or iPadOS. Put both AirPods in the charging case and make sure that both AirPods are charging. To make sure that Bluetooth is on, go to Settings > Bluetooth.

How do I force update my AirPod Max? ›

Similar to the AirPods and AirPods Pro, there's really no way to force an update for the AirPods Max — it just happens automatically.

How do I get my AirPod Max to work? ›

If you don't see the status light flashing white on AirPods Max, press and hold the noise control button until the light flashes white. Tap Connect to pair your AirPods Max with your device, or to set up features such as Hey Siri if you haven't yet set it up.

Why won't my AirPods go into pairing mode? ›

If your AirPods won't connect, follow these steps to activate the pairing process: Close the lid for 15 seconds, then open it. Press and hold the setup button on your charging case and count to 10. The status light should flash white, indicating that your AirPods are ready to connect.

How to check airpod max battery? ›

iPhone or iPad: Wear your AirPods or hold them next to your device and make sure they're connected. Wait a few seconds to see the charge status. When your AirPods are connected to your device, you can also go to Settings , then tap the name of your AirPods near the top of the screen to see the charge status.

Can you speak into AirPods Max? ›

You can use Siri with your AirPods Max to get answers to questions, control apps, and more.

How to Connect AirPods Max? ›

Make sure that Bluetooth is on. Press and hold the noise control button on your AirPods Max until the status light flashes white. Click Connect next to your AirPods Max in the Nearby Devices list.

Can you run with AirPods Max? ›

reveal a consensus: AirPods Max are less ideal for jogging. Users cite discomfort due to heat and sweat, especially during extended use​​​​​​. The bulkiness and weight of the headphones contribute to a less stable fit, making them impractical for dynamic movements​​.

How do I fix AirPods failed to connect? ›

If your AirPods won't connect, follow these steps to activate the pairing process: Close the lid for 15 seconds, then open it. Press and hold the setup button on your charging case and count to 10. The status light should flash white, indicating that your AirPods are ready to connect.

How to get airpod max to connect? ›

Make sure that Bluetooth is on. Press and hold the noise control button on your AirPods Max until the status light flashes white. Click Connect next to your AirPods Max in the Nearby Devices list.

Why do my AirPods Max keep disconnecting? ›

Automatic Switching Feature: The feature that allows AirPods Max to automatically switch audio between Apple devices can sometimes lead to unintended disconnections. Range and Interference: Being too far from the connected device or interference from other wireless devices can cause disconnections.

How do I know if my AirPods Max are dead? ›

Check the charge status

If you press the noise control button when your AirPods Max are connected to power, the status light will turn green if the charge has more than or equal to 95 percent remaining, or amber if the charge has less than 95 percent remaining.

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